‘Our emergency numbers are available to you 24 hours a day 7 days a week so we can help you and stand by you when it is perhaps needed the most!’ – Hernawan

Emergency numbers per destination

We have a 24-hour mobile hotline to cater to any emergencies that may arise. In case of emergencies or urgent matters, please call the number as stated per destination.

Every destination has their own emergency number(s) that is contactable 24 hours a day, 7 days a week, 365 days a year.


Brunei Darussalam



+62 (0) 813 3707 1135
+62 (0) 812 8918 1366
+62 (0) 812 385 4005

If the first number cannot be reached (or busy tone) please try the following number.

Non-emergency numbers per destination

Are you traveling with us and want to reach us for non urgent matters? Please click the button for correct non-emergency contact methods per destination. Please leave a message if you cannot get through straight away we will call you back.

Contact us during your holiday!