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Happy Trails! Asia’s Indonesia office is the first Indonesian DMC to be certified by Travelife at the highest “certified level”.
Happy Trails! Asia
Create Great Memories!
Meet us at the
Date
6 - 8 November 2023
Location
ExCeL, London
Make an Appointment with Happy Trails! Asia
Gerald Van Amerongen
Founder
Koen Ruisch
CEO
Sandro Nania
Product Manager
Your Destination Management Company in South-East Asia
Founded in 2003, Happy Trails! Asia is a sustainable, adaptable, understanding and passionate partner in Asia. We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei.
OUR SERVICES
Individual Tours
From island hopping, jungle exploring in Sumatra to the beach club experiences at the hip locations around Bali, We offer overland as well as short packages throughout all our destinations, for individuals or families.
Group Tours
We have vast experience in operating group tours, our dedicated tour leaders (available in various languages), are ready to ensure your guests make great memories.
Tailormade Tours
Our dedicated sales team is there to assist you with your tailor made requests, to meet the specific needs of your clients. The majority of our FIT are tailor made, therefore, we have a team of over 20 strong to tailor to your client’s needs
Elements
From day tours to short experiences and single elements booking such as: fastboat, cycle tours, country hike, riding etc. We are happy to assist you!
Mice
Our specialized MICE team is ready to assist you with anything, from a small meeting in Yogyakarta, up to a multiple day event or incentive in the Sumatran jungle.
Excellent safety & Knowledge
Our teams share years of specialist knowledge, and we are fully certified in safety standards and insured.
With multinational and multicultural teams, we pride ourselves in our in-depth local knowledge and enthusiasm towards our destinations while maintaining their sustainability and enhancing the livelihoods of the local community through extensive collaboration. From our 6 offices in the destinations, we provide our expert services to dozens of well-established tour operators worldwide.
Our approach combines expert knowledge, an extensive network within the destination, and continuous innovation. This, supported by a strong focus on efficiency, customer service, information technology, and our teams’ personal touch, makes us that strong and reliable partner in Asia.
Innovation
Innovation is at the core of what we do, may it be innovative community based tours or excellence online platforms to enhance efficiency and guest satisfaction. Our team is on top of the latest trends and needs.
Local experts in adventure
From our 6 offices throughout the destinations, and 18+ years of experience in tours, our mixed local and international team ensure that your client has the best experiences their journey.
Great Experiences
Traveller satisfaction is key to us, and to you as our client. We have happily welcomed 100.000 + happy travelers over the past years
Sustainability
Responsible tourism is at the heart of our operation. With third-party certifications, an extensive CSR program and a sustainable supply chain, we believe we lead by example towards more sustainable travel.
RESPONSIBLE TOURISM
Our Indonesia offices were the first Indonesian DMC to be certified by Travelife at the highest “certified level”. Travelife is an international certification scheme which has been developed by the travel industry, for the travel industry as well as Accredited by the Global Sustainable Tourism Council (GSTC), the highest global body for sustainability in tourism by United Nations.
Although our aim is to reduce emissions as much as possible, for the unavoidable emissions we proudly operate a carbon off-set scheme in the Indonesian part of the island of Borneo (Kalimantan). In this, we are a carbon-neutral and climate-neutral company, such as we have replanted more than 85.000 trees and still continued.
Happy Trails! Asia is a signatory of the Glasgow Declaration on Climate Action Tourism. By joining the Glasgow Declaration, Happy Trails! Asia is stepping forward as a global leader working to accelerate climate action in tourism and supporting the global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.
COMMUNITY BASED TOURISM
Community Collaboration
With sustainable and responsible tourism at our core, we pride ourselves in offering unique community based experiences.
Independently audited by Travelife, we ensure that these experiences benefit the community, generate local employment, are plastic free and carbon neutral! Add picture from Bonjeruk outing us with the team there
Unique Experiences
Our expert team happily tailors these experiences to your needs to ensure the traveler has an amazing and unique experience.
For example, experience one of Bali’s traditional villages with our team member Bara, to see how life is like on the island. Or, hop over to Lombok and visit Bonjeruk village, to cycle through the rice fields and cook with the local women of the community. Alternatively, how about a Jeep excursion through the backlands of Bali, with a private lunch overseeing the majestic Agung volcano!
OUR SPECIALITIES
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UNIQUE ACCOMODATIONS
BOUTIQUE ACCOMODATION
We collaborate with boutique and eco-friendly accommodations around our destinations, to ensure your clients experience the destination in all aspects if their trip.
VILLA'S
Our online villa catalogue boosts hundreds of villas throughout Indonesia and Malaysia, from budget 1 bedroom, to the super luxurious private island options.
CAMPING
Up for an adventure? We offer camping options around Indonesia and Malaysia, may bit be an uninhabited island in Lombok, or in the Malaysian jungle.
GLAMPING
Be one with nature in a comfortable way. Explore our glamping catalogue as well and enjoy the nature of Indonesia and Malaysia.
CRUISES
Throughout our destinations we have an extensive network of charter and join-in cruises, may it be a luxury expedition through Indonesia’s spice islands, or a brief two day one night experience within Komodo National Park.
OUR OFFICES
Jl. By Pass Ngurah Rai, 195 PO. Box 3087 Sanur, Denpasar 80227 Bali, Indonesia Phone: +62 (0) 361-288194 Fax: +62 (0) 361-286 966 Email: info@happytrailsasia.com
Jl. Prawirotaman No. 5, Brontokusuman, Mergangsan, Yogyakarta - Daerah Istimewa Yogyakarta 55153
Email: yogya@happytrailsasia.com
Jl. Trans Flores, Labuan Bajo, Indonesia Phone: +62 821 4424 0857 Email: flores@happytrailsasia.com
Letterbox #608, Suite 5.19, 5th Floor, Wisma Central, Jalan Ampang 50450 Kuala Lumpur, Malaysia Phone: + 6 (03) 2163 1899 Fax: + 6 (03) 2163 2899 Email: info@happytrailsasia.com
LOT 1913, 2ND FLOOR MS2, MARINA PARKCITY, 98000 MIRI, SARAWAK. Phone: + 6 (085) 321 455 Fax: + 6 (085) 321 455 Email: info@happytrailsasia.com
Jl. Ir. H. Juanda Baru No.55 Medan
Narasindo Building, 20159
North Sumatera - Indonesia
Phone: +62 811-6091-224
Email: sumatra@happytrailsasia.com
FIND OUT MORE ABOUT US
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OUR SUPPORT TO YOU
EXPERT TEAM
Our dedicated team of experts throughout the destinations are ready to assist you with any request your clients may have. Each request is managed by our multilingual and experienced international team that strive to create the most seamless and memorable experience possible both for our clients and their guests.
ATTENTIVE CUSTOMER SERVICE
Our team of skilled costumer service specialists are available 24/7 to help our clients and guests’ need, may it be a simple question or an emergency, and we are there to help. For the ease of your clients, our assistance is offered through phone, email and WhatsApp.
TRAINING PLATFORM
As our client, you will access to our training to enhance your knowledge about our destinations. The platform boosts our training videos, certification for specialists as well as information packages, sample program, modules, upcoming webinar and more.
EXTENSIVE TRAVEL DOCUMENTS
Every guest traveling with Happy Trails! Asia will receive a customized travel itinerary which includes extensive information on their trip, this is supported by an online information platform and our 24/7 Traveller assistance team.
ONLINE CATALOGUE
For your convenience, and to ensure a quick reply to your clients, we offer an online platform, where you may find: pricing catalogue, information packages, sample program, module, news update, downloadable booking information and much more.
Happy Trails! Asia
Contact Us
Jl. By Pass Ngurah Rai No #195
PO. Box 3087 Sanur, Denpasar 80227 Bali, Indonesia
Phone: +62 (0) 361-288194
Email: info@happytrailsasia.com
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