Happy Trails! Asia

Create Great Memories!

Meet us at the

Date

6 - 8 November 2023

Location

ExCeL, London

Make an Appointment with Happy Trails! Asia

Indonesia or Malaysia

Gerald Van Amerongen

Founder

Koen Ruisch

CEO

Sandro Nania

Product Manager

Your Destination Management Company in South-East Asia

Founded in 2003, Happy Trails! Asia is a sustainable, adaptable, understanding and passionate partner in Asia. We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei.

OUR SERVICES

Individual Tours

From island hopping, jungle exploring in Sumatra to the beach club experiences at the hip locations around Bali, We offer overland as well as short packages throughout all our destinations, for individuals or families.

Group Tours

We have vast experience in operating group tours, our dedicated tour leaders (available in various languages), are ready to ensure your guests make great memories.

Tailormade Tours

Our dedicated sales team is there to assist you with your tailor made requests, to meet the specific needs of your clients. The majority of our FIT are tailor made, therefore, we have a team of over 20 strong to tailor to your client’s needs

Elements

From day tours to short experiences and single elements booking such as: fastboat, cycle tours, country hike, riding etc. We are happy to assist you!

Mice

Our specialized MICE team is ready to assist you with anything, from a small meeting in Yogyakarta, up to a multiple day event or incentive in the Sumatran jungle.

Excellent safety & Knowledge

Our teams share years of specialist knowledge, and we are fully certified in safety standards and insured.

With multinational and multicultural teams, we pride ourselves in our in-depth local knowledge and enthusiasm towards our destinations while maintaining their sustainability and enhancing the livelihoods of the local community through extensive collaboration. From our 6 offices in the destinations, we provide our expert services to dozens of well-established tour operators worldwide.

Our approach combines expert knowledge, an extensive network within the destination, and continuous innovation. This, supported by a strong focus on efficiency, customer service, information technology, and our teams’ personal touch, makes us that strong and reliable partner in Asia.

Innovation

Innovation is at the core of what we do, may it be innovative community based tours or excellence online platforms to enhance efficiency and guest satisfaction. Our team is on top of the latest trends and needs.

Local experts in adventure

From our 6 offices throughout the destinations, and 18+ years of experience in tours, our mixed local and international team ensure that your client has the best experiences their journey.

Great Experiences

Traveller satisfaction is key to us, and to you as our client. We have happily welcomed 100.000 + happy travelers over the past years

Sustainability

Responsible tourism is at the heart of our operation. With third-party certifications, an extensive CSR program and a sustainable supply chain, we believe we lead by example towards more sustainable travel.

RESPONSIBLE TOURISM

Our Indonesia offices were the first Indonesian DMC to be certified by Travelife at the highest “certified level”. Travelife is an international certification scheme which has been developed by the travel industry, for the travel industry as well as Accredited by the Global Sustainable Tourism Council (GSTC), the highest global body for sustainability in tourism by United Nations.

Although our aim is to reduce emissions as much as possible, for the unavoidable emissions we proudly operate a carbon off-set scheme in the Indonesian part of the island of Borneo (Kalimantan). In this, we are a carbon-neutral and climate-neutral company, such as we have replanted more than 85.000 trees and still continued.

Happy Trails! Asia is a signatory of the Glasgow Declaration on Climate Action Tourism. By joining the Glasgow Declaration, Happy Trails! Asia is stepping forward as a global leader working to accelerate climate action in tourism and supporting the global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.

COMMUNITY BASED TOURISM

Community Collaboration

With sustainable and responsible tourism at our core, we pride ourselves in offering unique community based experiences.

Independently audited by Travelife, we ensure that these experiences benefit the community, generate local employment, are plastic free and carbon neutral! Add picture from Bonjeruk outing us with the team there

Unique Experiences

Our expert team happily tailors these experiences to your needs to ensure the traveler has an amazing and unique experience.

For example, experience one of Bali’s traditional villages with our team member Bara, to see how life is like on the island. Or, hop over to Lombok and visit Bonjeruk village, to cycle through the rice fields and cook with the local women of the community. Alternatively, how about a Jeep excursion through the backlands of Bali, with a private lunch overseeing the majestic Agung volcano!

OUR SPECIALITIES

Active Cultural Travel

Explore the nature by hiking to conquer Mount Ijen in Java, trekking through the rain forests in Kalimantan, diving in the crystal sea of Borneo, or enjoy a batik painting class in Yogyakarta. Our specialized team is ready to design a well-balanced itinerary for active and/or cultural travellers.

Responsible Travel

As the first Travel Company to be certified by TravelLife with an “Excellence in Sustainability” in Indonesia. We are committed to create socially and environmentally sustainable travel experiences for both FITs as well as groups.

Luxury Travel

Our designated luxury travel consultants are specialized on unique programs mixing the above mentioned specialties with the luxury experiences throughout our destinations.

Family Travel

Special family travel packages include child-friendly activities, tell-worthy adventure, an itinerary that focuses on quality time with your family and education local experience such as: responsible travel, conserving our planet and its wildlife, respecting other culture, and many more.

Unique Travel

Our itineraries are a unique mix of highlights and options off the beaten track. Throughout our destinations we offer a variety of unique experiences, mixing responsible travel practises with a great time. For example, enjoy a blessing ceremony in Bali, or camp for a few nights on an uninhabited island in Lombok.

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UNIQUE ACCOMODATIONS

BOUTIQUE ACCOMODATION

We collaborate with boutique and eco-friendly accommodations around our destinations, to ensure your clients experience the destination in all aspects if their trip.

VILLA'S

Our online villa catalogue boosts hundreds of villas throughout Indonesia and Malaysia, from budget 1 bedroom, to the super luxurious private island options.

CAMPING

Up for an adventure? We offer camping options around Indonesia and Malaysia, may bit be an uninhabited island in Lombok, or in the Malaysian jungle.

GLAMPING

Be one with nature in a comfortable way. Explore our glamping catalogue as well and enjoy the nature of Indonesia and Malaysia.

CRUISES

Throughout our destinations we have an extensive network of charter and join-in cruises, may it be a luxury expedition through Indonesia’s spice islands, or a brief two day one night experience within Komodo National Park.

OUR OFFICES

Jl. By Pass Ngurah Rai, 195 PO. Box 3087 Sanur, Denpasar 80227 Bali, Indonesia
Phone: +62 (0) 361-288194
Fax: +62 (0) 361-286 966
Email: info@happytrailsasia.com

Jl. Prawirotaman No. 5, Brontokusuman, Mergangsan, Yogyakarta - Daerah Istimewa Yogyakarta 55153
Email: yogya@happytrailsasia.com

Jl. Trans Flores, Labuan Bajo, Indonesia
Phone: +62 821 4424 0857
Email: flores@happytrailsasia.com

Jl. Gora Gang Rambutan no. 99 Cakra Utara
Mataram, Lombok, 83238

Email: info@happytrailsasia.com

Letterbox #608, Suite 5.19, 5th Floor, Wisma Central, Jalan Ampang 50450 Kuala Lumpur, Malaysia
Phone: + 6 (03) 2163 1899
Fax: + 6 (03) 2163 2899
Email: info@happytrailsasia.com

LOT 1913, 2ND FLOOR MS2, MARINA PARKCITY, 98000 MIRI, SARAWAK.
Phone: + 6 (085) 321 455
Fax: + 6 (085) 321 455
Email: info@happytrailsasia.com

Jl. Ir. H. Juanda Baru No.55 Medan Narasindo Building, 20159 North Sumatera - Indonesia
Phone: +62 811-6091-224
Email: sumatra@happytrailsasia.com

FIND OUT MORE ABOUT US

Fact sheet

Click Here

Destinations

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Services

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Responsible Tourism

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OUR SUPPORT TO YOU

EXPERT TEAM

Our dedicated team of experts throughout the destinations are ready to assist you with any request your clients may have. Each request is managed by our multilingual and experienced international team that strive to create the most seamless and memorable experience possible both for our clients and their guests.

ATTENTIVE CUSTOMER SERVICE

Our team of skilled costumer service specialists are available 24/7 to help our clients and guests’ need, may it be a simple question or an emergency, and we are there to help. For the ease of your clients, our assistance is offered through phone, email and WhatsApp.

TRAINING PLATFORM

As our client, you will access to our training to enhance your knowledge about our destinations. The platform boosts our training videos, certification for specialists as well as information packages, sample program, modules, upcoming webinar and more.

EXTENSIVE TRAVEL DOCUMENTS

Every guest traveling with Happy Trails! Asia will receive a customized travel itinerary which includes extensive information on their trip, this is supported by an online information platform and our 24/7 Traveller assistance team.

ONLINE CATALOGUE

For your convenience, and to ensure a quick reply to your clients, we offer an online platform, where you may find: pricing catalogue, information packages, sample program, module, news update, downloadable booking information and much more.